Last update : 2021-10-23

This policy describes how the operator of PartaExpress, Dogfobena Alex Meda, doing business as PartaExpress (“we”) collects, processes, uses and shares personal information and personal data about users of the PartaExpress Platform (the “Platform“). The use of the second person (“you”, “your”, “yours”) refers to a user of the Platform.

In this policy, the term personal data refers to information about an identifiable individual.

The contact details of the personal data controller under this policy are as follows:

Dogfobena Alex Meda

Privacy@partaexpress.com

1.   Basis for data processing

We need to collect and process personal data about you in connection with the operation of the Platform. Our processing of personal data is mainly based on the following :

• We need to process personal data in order to be able to provide you with services, receive payments and fulfill our obligations to you.
• We process personal data in order to improve the quality of the Platform, to learn about the browsing habits of our visitors and users, to organize advertising campaigns targeted based on Platform traffic and to offer personalized services to our users.

 

2.   Data collected through the Platform

2.1.  Information collected from you

We collect the information that you communicate to us (for example, by filling out a form) through the Platform interface or otherwise. This information may include the data described below:

Data category	Purpose of use
Your name and surname,	Identify and authenticate you.
Your email address	Respond to your requests and for promotional purposes (only as permitted by law)
Location	Suggest services in proximity to your location
The content of the communications you send to us;	Respond to your requests;

2.2.  Data Collected Automatically

We collect information automatically during your use of the Platform. This information is recorded each time you interact with the Platform. Data collected includes certain information specific to your device and data about your interaction with the Platform, including the data described below:

Data category

Purpose of use

Analytics data which may include : §  The operating system and language of a device; §  The IP address from which a device accesses the Platform; §  The country, state, city and postal code where the device is located; §  Navigation data, such as pages viewed, number of connections to the Platform, duration of a session, date of connections to the Platform, products viewed, page from which access to the Platform is obtained;

Personalization of the Platform; Detection of misuse; Advertisement retargeting;

 

2.3.  Data from analysis tools

When you access the Platform, we collect data from analytics tools such as Google Analytics. This data may include, for example, gender, age, interests. This data is not associated with you personally and is transmitted to us in aggregate form. You can deactivate Google Analytics on your browser through an add-on available at this address: https://tools.google.com/dlpage/gaoptout.

2.4.  Data from social networks

We collect information from social networking sites or applications (Facebook, LinkedIn, Twitter, YouTube, Google+, etc.) when you interact with profiles that we operate on these social networking sites or applications. These sites or applications are also governed by their own policies relating to your personal data, which may differ from ours and may be applicable.

2.5.  Tracking technology

We use browser cookies and other tracking technologies to improve the performance of the Platform, to personalize your experience on the Platform, and to deliver advertisements to targeted audiences (based on Platform traffic only). Cookies are small files stored on your storage space by the server on which the Platform is hosted or by third party servers that enable the Platform to recognize your device when you visit the Platform and to personalize the content of the Platform. Some cookies are automatically deleted when you close your browser, while others are stored indefinitely. You can control the storage of browser cookies from your browser. Unless you have provided us with information about yourself from your mobile device or computer, cookies do not allow us to identify you. Some browser cookies are provided by our suppliers, and our suppliers may be able to combine some of the data collected through cookies with other data they hold about you.

3.   How is your data used?

We use the personal data collected through the Platform for the purposes described below.

3.1.  Communication with you

We use the personal date you provide to us (such as your name and email address) to communicate with you about your use of the Platform and to send you communications about our company, products and promotions, but only if you agree to receive marketing communications from us. We comply with all applicable regulations regarding unsolicited emails. If you no longer wish to receive electronic communications from us, you may notify us at any time by writing to us at privacy@partaexpress.com

3.2.  Personalization of our services and Platform

We use the data collected during your connection to the Platform to offer you content that corresponds to your situation or interests. For example, the home page of the Platform may be displayed according to your language preferences and the products and services displayed may be different depending on your geographic location.

3.3.  Maintenance and Security

We use the data collected through the Platform and data from analytics tools to monitor users’ use of the Platform generally, to prevent misuse of the Platform , to identify problems or bugs with the Platform , and to determine what features need to be improved. We may use certain data collected automatically to ensure the security of the Platform and our computer systems, for example to prevent misuse or to prevent or deter fraud.

3.4.  Personalized marketing and retargeting

We use the data collected through the Platform to customize our advertising campaigns based on certain data collected, such as your subscription to our newsletter, your interest in our products and services, and navigational data, such as the pages you visited or the products you searched for or viewed on the Platform. This data allows us to target audiences to partners offering advertising services.

3.5.  Targeted products and services

We may use the personal data collected through the Platform to offer you certain services provided by other users of the Platform.

4.   How is your data stored?

We retain collected personal data until you request that we destroy it, or until our business no longer requires us to retain it. We do not, however, make a commitment to keep personal data for a specific period of time.

Personal data collected through the Platform is stored electronically by our service provider, SiteGround, on servers located in the State of Iowa in the United States.

Certain data relating to the use of the Platform, email automation, support requests and payments are processed by our service providers through facilities that may be located in jurisdictions other than Canada.

Data generated from Google Analytics is stored on servers controlled by Google.

5.   How is your data protected?

Your personal data is hosted on servers operated by our service providers and is protected by security measures proportionate with the sensitivity of the data against unauthorized access. Your financial data is subject to security measures that comply with the standards established by payment card networks.

Our employees and suppliers are informed of the confidential nature of personal data collected through the Platform and are made aware of the appropriate security measures to prevent unauthorized access to personal data.

6.   How is your data disclosed?

We only share your personal data in the manner described in this policy and when we have obtained your consent. Your personal data may be disclosed to the categories of persons described below for the following purposes.

6.1.  Employees

Personal data is accessible to our officers and employees who must have access to it in order to use the same as set forth in this policy.

6.2.  Service Providers

We share personal data with service providers that allow us to provide our services more efficiently. We obtain confidentiality undertakings from these service providers with respect to the personal data provided to them. Our suppliers include the businesses listed below:

 

Supplier	Details	Useful links
Google, LLC	We use the services of Google Analytics on the Platform. We use Google’s services in order to analyze usage of the the Platform and to personalize our advertising campaigns according to Platform traffic.   Google Analytics obtains information about the behavior of users of the Platform, including through “cookies” which allow Google to collect information about certain events such as the pages you visit, the length of a session or the products you view.   The data processed by Google Analytics through the Platform allows us to personalize advertising campaigns on the Google advertising network according to these behaviors.	Google Privacy Policy : https://policies.google.com/privacy?hl=fr   Google’s use of data from third-party sites : www.google.com/policies/privacy/partners/   Deactivation tool: https://tools.google.com/dlpage/gaoptout
SiteGround	We use SiteGround services to host databases forming part of the Platform.   SiteGround agrees to keep personal data confidential.	Confidentiality statement https://www.siteground.com/privacy.htm

6.3.  Legal obligations

We may also disclose personal data  to third parties if expressly permitted or required to do so by law, or if we are compelled to do so by a competent authority. We may disclose personal data in connection with legal proceedings if necessary to protect our rights or those of our users.

6.4.  Transfer of business

In the event that the sale or restructuring of all or part of our business is contemplated, we may disclose  personal data to the persons or organizations involved before and after the transaction, whether or not the transaction actually takes place. In such a case, these persons or organizations commit to us to maintain the confidentiality of personal data so disclosed and to use the same exclusively for the purpose of evaluating the feasibility of the transaction and in accordance with this policy.

7.   What are your rights regarding your personal data?

7.1.  Access your data

If you would like to access personal data we hold about you or have inaccurate personal data modified in our files, you may make a written request at privacy@partaexpress.com.

We will respond to your request promptly (within 30 days of receipt).

7.2.  Withdrawal of Consent

Your browser allows you to withdraw your consent to certain processing of your personal data, in particular by preventing the recording of browser cookies.

If you wish to withdraw your consent to the processing of your personal data beyond what is permitted by the Platform or your browser, please notify us by writing to us at privacy@partaexpress.com. Using the Platform entails some processing of your personal data. The only way to stop all processing of your personal data is to stop using the Platform.

7.3.  Deletion

You may in certain circumstances request the deletion of personal data that we hold about you when its collection was not authorized. To make such a request, please write to us at privacy@partaexpress.com. We will respond to your request as soon as possible (no later than 30 days after receipt).

If you continue to use the Platform, we will again collect certain personal data about you.

7.4.  Complaint

Our business is governed by the laws and regulations applicable in Quebec and Canada and is subject to the jurisdiction of privacy protection authorities in Quebec and Canada. Any complaint or claim based on this policy or on our processing of your personal data should be addressed to the authorities in the province of Quebec or in Canada.

7.5.  Identity validation

We may verify the identity of individuals asking to exercise their rights with respect to their personal data. Any information collected to perform this verification will not be used for any other purpose.

8.   Modifications

We may modify this Policy from time to time to reflect changes in our personal data processing practices. If a modification is made, the new policy will be available through on the Platform at the following address here.

If we have collected your contact information, we will notify you of any material changes to our privacy policy by email before the new policy takes effect.

9.   Additional Information

For any additional information with respect to our processing of personal data, you may contact us at the address indicated at the beginning of this policy.